Writing That Works: Emails, Chats, and Docs
Use a subject line that signals intent and urgency. Start with the one-sentence takeaway and clear ask. Provide details below, linked or bulleted. Respect attention as a scarce resource. Share a before-and-after rewrite with us to inspire others in the comments.
Writing That Works: Emails, Chats, and Docs
Break text into short paragraphs, bold key phrases sparingly, and label decisions, owners, and deadlines. Avoid hidden asks buried in long narratives. One screen, one decision. If a message is complex, draft a brief summary first, then expand. Tell us your favorite scannable structure.
